If any changes to the personalized product, then we must be notified on within 2 hours of placing the order.

Size related issues will not be replaced or refunded as we clearly give a dimension view for every product in the images and description.

If Item is personalized in nature then refund will not be processed unless there is a manufacturing defect or error/mistake in personalisation.

Personalisation mistake from customers’ end (i.e.

Product is used or altered (not in re-saleable condition).

We make sure that our customers are given fair and clear solutions with regards to their returns/cancellations/refundsĭo note, refunds are not issued for reasons such as, Step 3: Once your reason for return/cancellation/refund is approved - we will initiate your refund through our systems.

If the reason is product quality, you will have to email us or whatsapp us the product pictures/videos

Step 2: Share with us the reason for return/cancellation/refund. Step 1:Write to us at with subject=your order ID + cancellation/refund request or call us at customer support number + 91 98196 83776 or +919429692566 and share your order ID We also accept partial returns wherein you can raise a return request for one or all products in your order. If you find a manufacturing defect in the product/order, you can raise a return/exchange request of a product within 7 days of its delivery. NUTCASE INDIA offers its customers a ’fair return policy’.

RETURNING AN ITEM THAT I PURCHASED FROM NUTCASE INDIA

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